All Systems Operational

About This Site

Accent is committed to providing an exceptional customer experience and industry leading services uptime.  The information provided on this page provides a status of all Accent cloud calling, application, collaboration, and other services.  Check back here anytime to view the most current status of the Accent's infrastructure and services or click the subscribe link at the top of the page to be notified of incidents.

Accent Cloud Network Operational
Columbus, OH Operational
Chicago, IL Operational
Minneapolis, MN Operational
Atlanta, GA Operational
Miami, FL Operational
Dallas, TX Operational
Los Angeles, CA Operational
San Francisco, CA Operational
Seattle, WA Operational
Newark, NJ Operational
Accent Desktop & VoiceONE Connect Apps Operational
Connect Desktop/Web App Operational
Connect Mobile App Operational
Team Collaboration Services Operational
Team Conferencing Services Operational
Accent Meetings Operational
Video & Web Services ? Operational
Dial-In Voice Services Operational
Accent Cloud Contact Center Operational
Contact Center Services Operational
Call Recording Services Operational
SIP Trunking Telephony Gateways Operational
Gateway 1 ? Operational
Gateway 2 ? Operational
SMS Services Operational
SMS Gateway ? Operational
SMS API Operational
Efax Operational
Email to Fax Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 25, 2022

No incidents reported today.

May 24, 2022

No incidents reported.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022
Resolved - This incident has been resolved.
May 17, 00:38 EDT
Monitoring - A full fix is now in place and all systems are reachable again. We will continue to monitor for any other issues.
May 16, 22:32 EDT
Identified - We have identified the issue and a partial fix is in place. We are continuing to work with our Data Center Partners to fully resolve the connectivity issue. More information ASAP.
May 16, 22:24 EDT
Investigating - We are currently investigating issues connecting to multiple systems across multiple data centers. We are working with our Data center partners to identify the root cause. We will provide more information ASAP. This is currently affecting some of our multi tenant platform connectivity.
May 16, 21:50 EDT
May 16, 2022
May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.