All Systems Operational

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Accent is committed to providing an exceptional customer experience and industry leading services uptime.  The information provided on this page provides a status of all Accent cloud calling, application, collaboration, and other services.  Check back here anytime to view the most current status of the Accent's infrastructure and services or click the subscribe link at the top of the page to be notified of incidents.

Accent Cloud Network Operational
Columbus, OH Operational
Chicago, IL Operational
Minneapolis, MN Operational
Atlanta, GA Operational
Miami, FL Operational
Dallas, TX Operational
Los Angeles, CA Operational
San Francisco, CA Operational
Seattle, WA Operational
Newark, NJ ? Operational
Accent Desktop & VoiceONE Connect Apps Operational
Connect Desktop/Web App Operational
Connect Mobile App Operational
Team Collaboration Services Operational
Team Conferencing Services Operational
Accent Meetings Operational
Video & Web Services ? Operational
Dial-In Voice Services Operational
Accent Cloud Contact Center Operational
Contact Center Services Operational
Call Recording Services Operational
SIP Trunking Telephony Gateways Operational
Gateway 1 ? Operational
Gateway 2 ? Operational
SMS Services Operational
SMS Gateway ? Operational
SMS API Operational
Efax Operational
Email to Fax Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 2, 2022

No incidents reported today.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022
Resolved - This incident has been resolved.
Nov 21, 23:02 EST
Update - A reroute is now in place and we are starting to see good connections from Spectrum customers. We'll continue to monitor this into the evening.
Nov 21, 21:53 EST
Update - Level 3 and Spectrum is still experiencing routing issues. We are continuing to monitor this incident.
Nov 21, 21:00 EST
Monitoring - Level 3 and Spectrum is still experiencing routing issues. We are continuing to monitor this incident.
Nov 21, 20:07 EST
Update - A routing issue between Level3 and Spectrum Networks has been identified as the source of this issue. We are continuing to monitor this incident.
Nov 21, 17:29 EST
Investigating - We are currently investigating this issue. This appears to be mainly affecting Spectrum Internet Customers. More info as soon as we have an update.
Nov 21, 17:22 EST
Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.