Inbound and Outbound Termination issues

Incident Report for Accent

Resolved

This incident has been resolved.
Posted May 05, 2022 - 18:02 EDT

Monitoring

At this time we are seeing calls originate and terminate normally again through our Upstream provider. We will continue to monitor for any additional issues and provide any additional updates as they become available.
Posted May 05, 2022 - 17:06 EDT

Investigating

We are currently seeing intermittent call failures to and from our Upstream provider. We have an active ticket open to investigate the issues. We will provide additional information as soon as it becomes available.
Posted May 05, 2022 - 16:56 EDT
This incident affected: SIP Trunking Telephony Gateways (Gateway 1, Gateway 2).